Help Center
Welcome to Our Help Center
How Can We Assist You Today?
Welcome to our Help Center! We are committed to providing you with the best support and service. Whether you have a question about our products, need assistance with an order, or are looking for specific information, you’ll find everything you need right here. Explore our resources and get the help you need quickly and efficiently.
Frequently Asked Questions (FAQ)
1. How do I place an order? Placing an order is simple. Browse our product catalog, add your desired items to the cart, and follow the checkout process to complete your purchase.
2. What payment methods do you accept? We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.
3. How can I track my order? Once your order is shipped, you will receive an email with a tracking number and a link to track your package.
4. What is your return policy? We offer a hassle-free return policy. If you’re not satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please visit our Returns & Exchanges page for more details.
5. How do I contact customer service? You can reach our customer service team via email at info@theroyalhome.ca or by calling +1 (877)-775-6257. We are available everyday from 10 AM to 5 PM EST.
Shipping Information
Get detailed information on our shipping policies, including delivery times, shipping costs, and international shipping options. Visit our Shipping Information page for more details.
Returns & Exchanges
Learn about our easy return and exchange process. If you need to return or exchange an item, find out how to do so by visiting our Returns & Exchanges page.
Product Care & Maintenance
Discover tips and guidelines on how to care for and maintain your furniture to ensure its longevity and keep it looking its best. Visit our Product Care & Maintenance page for expert advice.
Size Guide
Not sure about the size or dimensions of our products? Check out our Size Guide to find detailed measurements and help you choose the right fit for your space.
Warranty Information
All our products come with a comprehensive warranty. Learn more about our warranty coverage and how to make a claim by visiting our Warranty Information page.
Contact Us
Need further assistance? Our dedicated customer service team is here to help. Contact us through our online form, email, or phone, and we’ll get back to you as soon as possible.
Thank you for choosing us! We are here to ensure your shopping experience is smooth and enjoyable. If you have any additional questions or need further assistance, please don’t hesitate to reach out.